Frequently Asked Questions
How are you different from other Travel Companies?
Our dedicated team meticulously handcrafts every aspect of your journey, diving into local cultures and stories to personalize your experience. We provide comprehensive support, ensuring every detail, from accommodations to activities, is tailored to your preferences for a truly exceptional adventure.
How can I trust your pricing?
Our transparent pricing reflects our commitment to honesty and value. We meticulously break down costs, ensuring each element aligns with your experience, promising no hidden fees or surprises, fostering trust through clarity and fairness.
You are a young company, how do I trust you with my dream vacation?
Despite our youth, our track record of delighted repeat clients and glowing reviews speaks volumes. Backed by exceptional support and a dedication to exceeding expectations, we've swiftly earned trust, turning dream vacations into remarkable realities, one satisfied traveler at a time.
What is the taxes and fees component?
Our taxes and fees encompass local and international government service taxes, along with our booking and concierge fees. This comprehensive approach ensures transparency and covers all necessary charges, guaranteeing a hassle-free booking experience without unexpected costs
What if I want to make some changes to my personalized itinerary?
Flexibility is at the heart of our service. We understand plans can evolve, so we offer seamless modifications to your personalized itinerary. Our dedicated team ensures your journey remains tailored to your preferences, accommodating changes to craft the perfect travel experience for you. We make all the possible changes basis availability and affordability.
What are the documents I need to submit to initiate booking?
To embark on your adventure, simply provide us with your passport details, contact information, and any specific travel-related documents. Our enchanting booking process aims to transform your aspirations into a seamless, personalized journey, whisking you away on a hassle-free exploration of your dreams.
I want to check visa requirements before I confirm and pay. How do I do that?
Before confirming and proceeding with payment, you can easily verify visa requirements. Our team provides detailed guidance, assisting you in navigating visa necessities for your destination. Ensuring a smooth journey, we support you every step of the way, ensuring all necessary documentation is in place before you embark on your adventure.
What are the passport requirements for international travel?
For international travel, ensure your passport is valid for at least six months beyond your intended return date. Check specific country requirements for any additional conditions. Our team assists in clarifying these details, ensuring your passport aligns perfectly with your travel plans for a seamless global adventure.
Do I need to have booking confirmations for initiating visa documents?
Depending on the country you are visiting, you may or may not need flight and hotel vouchers for your visa application.
Will you be helping me with Visas as well?
Yes, we offer comprehensive assistance with visas. Our team guides you through the visa application process, providing necessary documentation support and offering insights into specific requirements for your destination. We strive to make securing your visa as seamless as planning the rest of your journey.
What is the cancellation policy once payment is done?
The cancellation policy for flights, hotels, trains and car rental is as per their cancellation policy. For activities and transfers, the payment is non-refundable if it is under 21 days of departure. Our service charges are non-refundable
What happens if I want to change activities after I have confirmed?
Cancellation of any activities is based on the cancellation policy stated on the voucher. If it is feasible and there is availability in the new activity that you want, you can go ahead and change the same.
Will the prices increase after I have booked my trip?
No, the prices for your booked trip remain consistent. We believe in transparent pricing, ensuring that once your booking is confirmed, the price remains unchanged. You can confidently plan and budget for your trip without worrying about unexpected increases.
I want to cancel my trip due to personal reasons, but there is no cancel button. How do I go about it?
In such a case, please reach out to our dedicated support team. We're here to assist you through the cancellation process, ensuring a smooth experience and addressing any concerns you may have about altering your travel plans.
Who can help us with emergencies when we miss the flight or lose baggage?
In cases of missed flights or lost baggage, it's often best to contact the respective airlines directly for immediate assistance. However, our support team remains available to guide and assist you throughout the process, ensuring you receive the necessary help and support during such situations.
How can I get in touch with you during the vacation?
Prior to your travel, emergency contact numbers will be provided for immediate assistance. For additional support during your journey, our team is available from 10 AM to 7 PM IST. Reach out to us via our contact channels, ensuring continuous assistance throughout your vacation
How do we handle emergencies when we lose our passports?
You can either lodge a police complaint or call up the embassy to figure out a better solution.